Serving Cadboro Bay from Broadmead.

Later in the day, which catches most people out. Google Maps puts the trip at about 30 minutes at 3pm and about 22 minutes at 5pm — the mid-afternoon run is the slow one, not the after-work one. The route either way is Sinclair Road to McKenzie Avenue, up Quadra Street, then Chatterton Way into Broadmead Village. Coming from around Cadboro-Gyro Park or UVic, it's the same road out.

Weekday mornings. We open at nine, and the early part of the day is mostly our senior and retired clients — there's usually a chair free and nothing feels rushed. Afternoons are the busy stretch, on the roads around here as much as in the shop. Evenings fill up with families and people coming off work, Thursday and Friday get busy with students tidying up before the weekend, and weekends are steady all day, with a five o'clock close instead of seven. If you want the shortest wait, come early on a weekday.

Yes — bring the whole crew. Give us a call before you come and we'll tell you when there's room to take them one after another instead of everyone waiting. If the youngest is nervous, put them in the chair after they've watched an older sibling go first; it works more often than not.

That's a normal question and there's no wrong answer. Bring a photo if you have one, or just tell your barber how you want it to sit and how much work you're willing to put in each morning. We'll talk it through before the clippers come out, and if you're stuck between two ideas we'll point you at the one that suits your hair and the way it grows.

Both. Aymen does scissor work for anyone growing their hair out or keeping a longer classic shape — taking the weight out and tidying the ends without losing the length. Tell your barber how long you want to keep it and we'll cut to that, not shorter.